I called with ongoing sinus pain and was told by my internist that she could not help me any longer and I would need to get a CT scan. Taking things into my own hands, I phoned to make an appointment at the Ear Nose and Throat Ctr. I waited 1 hour in the waiting room at 8:45 in the morning and when I was finally seen, I was told that the doctor had been in a procedure. I mentioned this to the Dr. and he said absolutely not, but he had been sitting in his office waiting for his first patient. He then announced that I would need a CT scan & that someone would call me later in the day and that he would like to see me the following Monday. A week has gone by and no one has called. I have now called and left a message and am waiting patiently.
Pros: I received an appointment quickly
Cons: Never showed me to a room for over 1 hour
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