Took my 99 honda to this establishment because it carried the AAA name and I thought it would be trustworthy and have good service. AAA should take their name off this establishment and that is where my next letter will go. went n complaining of my malfuntion light on, was told it was the EGR valve as well as needing a tune up. With my AAA discount the cost was over $1000. Yes you read that right....$1000. I went home and did some research. The valve is about $90 and labor anywhere from $75 to $100 /hour. Most people reported paying around $385 to $400!! So I called my grandpa and told him the story, he called the place he uses, the guy came to cary from kinston and towed my car to kinston and I am still going to save around $600.
I think what upset me more than being overcharged however was when my grandpa went in the business to get my keys they handed him the keys and told him he would have to search the lot and find the car!!
Now I am going to send a letter to the better business bureau and to AAA, It is one thing to try to rip people off but they were just plain rude and ugly. If I could give zero stars I would. 1 star is too many!
I hope they go out of business.
Pros: very prompt with overpricing
Cons: overpriced, think women are idiots, rude to elderly
more