We had a rough time with this agency. They were able to find an affordable policies for us, but when an issue came up with the insurer, they weren't responsive to our inquiries and no one wanted to take ownership. A different person in the office would begin the process of answering questions, then never call back. When we asked again, it felt like we were beginning the process all over again with someone new. I'd recommend going with a different agency. I moved and am happy with my new agent.
Cons: Disorganized...seldom talk to the same person twice
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