On May 27th 2009, I along with my sister decided to join Urban Active. Since my sister was once a member of this company, she was experienced enough to tell the urban active representative that we did not want to sign a contract and we wanted to have an option of canceling our membership any time we wished. So the representative agreed and showed me the agreement without telling me that it was a 24 months contract and asked me to sign it. It seemed strange because I didn’t even get the chance to read the contract as a result of him rushing us thru the signing up process. He tricked me into signing a 24 months contract without letting me know. What he did was obviously a fraud. Later on we found out from the employee at Urban active located in Nolensville Rd in Nashville that I was not the only victim of this fraud and this individual has tricked many people into signing a 24 month contracts.
On July 2009 after about 3 months using the facility I was going to California for a visit and I wanted to cancel my membership. Urban active managers told me I had 2 options: either to pay $250 to get out of the contract or to pay $10 each month to put my account on hold. So I had no choice but to pay $10.00 to put my account on hold. So meanwhile they took about $40.00from my bank account without my permission. I went to urban active last week to sign up for $14.95 special where I came to realize the assistant manager told me I need to pay $140 to change my plan.
The individual who has tricked me to sign the 2 years contract- and who lied to me by saying that the contract was monthly basis with the option of canceling it at anytime – is no longer working at Urban active. Due to the illegal activity of this employee, I am planning a lawsuit against this company in Davidson County in Tennessee.
Pros: Nothing
Cons: Everything
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