I called to see if Vizio offered progressive contacts. I needed new progressive contacts and progressive glasses. This makes me a high-paying customer folks! \r
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The first person I asked said, ""That's a really great question!"" Then she told me to call back another day. She didn't know. Maybe she was new. Anyway I called back and was told that Dr. Rabkin was not taking new patients for contacts. She was for glasses but not contacts (?). Why couldn't they say this before? So I asked if I could see her for glasses. No, I couldn't. \r
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She told me not to take it personally and I understand but she just sounded way too fake-sympathetic. Then I asked if she could recommend a doctor and she started looking up surgeons. I said I didn't need a surgeon, just an optometrist who could fit me with progressive contacts and glasses. Is this so odd? They sure acted like it was. She told me to hold and came back with a name. It was for a surgeon.\r
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So I poked around on the web and found another place with great reviews and their website showed nice glasses - I called and they actually WANTED my business. I ended up going there and I'm very satisfied.\r
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I'm sure Dr. Rabkin is terrific, based on the reviews. but I'll never know. Perhaps they did me a favor - so for that they get one star.
Pros: cute frames on the website
Cons: couldn't get past the staff
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