Worst movie going experience EVER!!! Bought 5 Tickets online, called theater to confirm time (midnight 1 night only screening). Theater told us to be there Thurs. at midnight, got there along with 15 other people & was told the movie was showing the next night (20 people were told the wrong night). Mgr. offered no apology, solution, or anything for inconvenience; all she kept saying was, we can't give any refunds...no one was asking for a refund! I suggested free tickets to another show for everyone for having to drive to Durham at midnight for nothing, especially since we would all have to drive back the next day, they said okay. Came back to see the movie Friday, gave them my conformation information & was told ""since we gave you tickets to another movie, we canceled your tickets for this movie"" and its now SOLD OUT so we can't let you in. Seriously!? I kept telling the mgr. that she had to make this right, that driving 35 mins. to Durham twice to see a movie that I bought tickets for a week in advance & still not being allowed to see it wasn't right! Instead of trying to figure something out, she called the Police! Seriously!? Another Mgr. came over, took back our ""comp/free tickets"" and got us into the movie. WORST THEATER EVER...SERIOUSLY!!!
Cons: RUDE, GAVE WRONG INFORMATION, MANAGEMENT HORRIBLE
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