I recently posted a review for this company that I would like to retract. I have been going to this salon for years and as of last week, will not any further. Why? Here is what happened to me. Was going to a stylist at Salon 7000 when I was informed she quit. They put me with another stylist Andrea who then charged me double what the first stylist was. Due to the work, I continued going for the next 6 or so months every four weeks, with out missing a beat! In the recent weeks, I had to cancel 3 of my appointments due to extreme situations that occurred that prohibited me making my appointments with Andrea. When trying to reschedule with Andrea, she in so many words advised me I was ""no longer allowed weekend appointments"" and that ""I became a risky client to her"". Is that fair? After spending DOUBLE what most salons charge for the work performed, being a faithful and reliable client for over 6 months and to get treated that way? Not cool in my book. I go to a stylist for service, they do not come to me. Stylist are a dime a dozen and with the economy now a days, a stylist should be a little more than careful when it comes to their loyal customers. As for the owner Monica and how she handled the situation, she didn?t. I notified her and didn?t even get the courtesy of an apology. Salon 7000 in my book talks a good talk but doesn?t do the walk. They claim great service and Customer service like no place on Earth...are you kidding me? Is this friendly and customer service oriented? Not a chance. Salon 7000 is over priced, good work but over priced and the staff could really use a class or two in customer service! Salons come a dime a dozen, this one just talks a good talk as it turns out and lost a very loyal customer! Do they even care, not a chance. Which is sad to say.
Cons: How much time do you have?
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