I have had a few deep tissue massages @ Arcadia. I have had different female masseuse. Both were very proper, pleasant, eager to please & willing to change things in the environment to make my visit easier to enjoy. (I had her turn off the fountain... There's nothing like trying to relax w/ a massage & having the sound of running water send your bladder into overdrive. : ) Depending on the day, some of the staff had did not have the certification to perform certain spa treatments. Other than that, they were polite as pie. The spa is small & has a very relaxing atmosphere.
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