I recently visited New Orleans with my wife. we had a very good time, meeting lots of pleasant people. My wife spotted a lamp in the window of this store. we asked the price and were told 425.00 and that they would ship it anywhere. I called from home later that month and ordered the lamp (Which now was $525.00) for a surprise christmas present. Opening it on Christmas morning my wife's face lit up until we saw that the lamp was broken. The lamp had been extremely poorly packed for shippinig. It was wrapped in a thin filmy substance, no popcorn or bubblewrap and shipped in a cardboard box. Of course it broke. \r
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Calling the store I was told ""No Problem, we will take it back and refund your money."" That was four weeks ago. Every time I call I get a new song and dance ranging from ""we do the credits by mail"" to ""the money will be refunded by the end of the week"" (2 weeks ago). I am in the process of trying to get my money back through my bank and my attorney.\r
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What a pain this has been. The one lady told my wife something to the effect of ""We don't like you Northerners and we ain't paying you a cent"" This place i s a very shady business that I want to warn EVERYBODY = STAY AWAY THEY ARE STILL FIGHTING THE CIVIL WAR!!! Be very wary of them.\r
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Hopefully I will grt my money backl. I have bought countless things over the phone, through ebay, online catalogues, etc... NEVER HAVE I EXPERIENCED THE LEVEL OF IGNORANCE,RUDENESS, AND OUTRIGHT LYING THAT THIS PLACE HAS PUT MY WIFE AND ME THROUGH. I hope they go oyut of business!!!!!!!!!!!!!!!!!!!!!!!!!
Pros: Nice displays
Cons: Horrible Customer service bordering on criminal
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