I went to NV Orthodontic Care for invisalign 2 years ago, and since then it has been nothing but incompetence and hassles. I never saw the doctor that I met when when I first chose to go to NV OC after the first consultation, and instead I was passed between 3 doctors over my treament, one of which had no social skills whatsoever. He didn't even introduce himself to me before he put his hands in my mouth, and on multiple occasions he was rude and I chose to go to a location further away just so that I wouldn't have him again. When another doctor was filing between my teeth to make space for the movement, he filed a deep cut in the middle of the tooth, which I later had to have bonded by another dentist. I also had to get the initial impressions for the invisalign done 3 times, each taking hours of my time, before they were finally correct. By the end of my treatment they were very understaffed, and much of the work was being done by dental assistants. One of them was so incompetent that when she made my final retainers, she made two for my bottom teeth and none for my top teeth. Today I had an appointment to pick up the 2nd set of the final retainers and the same receptionist that made my appointment told me that she forgot to bring them, so I have to reschedule the appointment again. Very disappointed with the service and professionalism of NV Orthodontic Care, and although they were cheaper than other invisalign providers in the area, it was not worth the savings at all.
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