My car was recently rear-ended and 3 Rivers VW suggested Kilkeary's. At the time I had a busy schedule so I was not looking forward to jumping through hoops- doing without a car and calling everyone under the sun for appointments and claim numbers. After speaking with the polite and friendly staff INCLUDING Mr. Kilkeary himself- I felt 10 times better about how easy it was going to be- they really made it as hassle free as they could by making calls I normally would have been stuck with (insurance) and then on top of the flawless body job- they kept me posted through the entire process, stayed a little later to save me a trip when picking up my car, AND even cleaned up my interior!! In this day and age when customer service nearly no longer exists, they really make you realize and appreciate how great it is to be in good hands because it just never happens!! I will proceed to go back and this says alot because my own uncle owns a body shop and I'll still be going to Kilkeary's...!
Pros: Think of it as long term valet service- only with a friendlier staff!!
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