I was an avid customer to Sunny Acres but that ended abruptly after my baby came home with trauma to his right eye - and he is a very timid, friendly Lab. Normally, every time I brought my baby home from a bath and his nails done here, he always had a raw nose that turned into a scab. The first few times I concluded to be his fault - rubbing his nose or something of that nature - but later came to the realization that it was definitely him rubbing his nose, only on the cage while they had the fans on him to dry him - which I understand that is their process; however, I repeatedly asked them to try to prevent this by watching him, guiding him to stop, or call me and I would pick him up wet, but they failed to do either. The last straw was a few months ago when I picked him and brought him home and shortly recognized the corner of his eye looked like a b lood vessel had popped. Two hours later it covered half of his eye and I had to take him to the Emergency Vet. They found abraisions on each eye, along with the b lood in his right eye, and concluded it was the result of extreme trauma to his eye and confirmed that he could not have done this to himself. I did contact Sunny Acres to report the event, in which they replied that they didn't see anything and he must have done it to himself in the cage. Not only did they dodge the fact that the incident occurred on site, but they blamed it on my baby. Obviously, if they didn't ""see anything"", they were either trying to cover up the incident or they were just not watching him (which they stated they ""cannot watch him every second"") - either one is an environment my angel will NOT be involved in. I hope this aids potential customers or helps current customers stay alert (hopefully my comment won't get ""erased"" like the other guy's) and only hope this doesn't happen to someone else's baby. I will certainly make sure it will not reoccur with mine.
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