This is my first time writing something like this and I hate saying anything bad about companies, but just wanted to let you know how dissapointed I was today with Mammoth.. I read all the compliments about Mammouth (above) and even heard good comments from my co-workers. So I decided to try it out today...The weather had cleared up (50 degrees) from the last couple of days of raining, etc... And my car was indire need of a GOOD car wash. I drove the 20 minutes to get there, but didn't see any cars infront of the building(new location), so I decided maybe they were opened at there other smaller location. Drove there and didn't see anyone. So just making sure I didn't read the website incorrectly, I decided to go back to the new location and see what the business hours were.. They close at 5:00pm.. But it was only 4:00pm, some guy who was on the phone opened the door and said that they were closed but they would be open tomorrow - Monday.... I felt like I was disturbing him while he was on the phone just to tell me that they were closed.. Not sure if they close early that often.. But if you have hours posted, customers will believe you stay open until closing hours posted... I will give them another shot, to see how good of a car wash it is, but starting off there customer support needs some work. And I'll call before showing up to verify that they are indeed opened or not.
Pros: no pros at this time
Cons: better call before you drive there...
more