My family and I arrived in the restaurant on Saturday on a very busy night. We received the worse service from the very beginning. When we were seated our waiter Heather took our drink orders and we quickly order an appitizer, which never made it to our table. We were sitting at our table for about 20 minutes before they actually brought our table bread. We all ordered waters and was never asked if we needed refills until the very end of our meal. When the food arrived it was the best Italian food we all have ever had. From Linguini to Spaghetti, everything tasted like authentic Italian food. The service was so bad that we were never offered Booster seats for the kids or if we wanted a doggy bag. There was an excellent Bus boy Miguel that was on top of everything and when I spoke with the manager all he could say was sorry. The manager also provided terrible service and seemed like he did not care about the serviced we had just received. Nor did he offer any kind of discount when I had told him that we would never dine with his restaurant due to the service.
Pros: Italian Cusine Excellent
Cons: Poor Customer Service
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