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overall a good experience - Review by citysearch c | D Geller & Sons Diamond Jwlrs

D Geller & Sons Diamond Jwlrs

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overall a good experience 9/25/2008

I had an issue with my ring during sizing but D Gellar replaced the ring and made everything good again. The saleslady was very helpful when I originally purchased the ring and Stephen was very helpful when we had issues (Cobb Pkwy). We had an issue with the ring when it was sized at the kennesaw store. When we brought it to the Cobb Pkwy store and told Stephen about the issue he looked at the ring and noticed a hairline fracture caused by the previous jewler. Instead of covering up the issue and sending me on my way, the problem was fixed and he even set us up with a temporary ring until ours is ordered. I originally gave them a bad review but I now changed it because of their honesty and effort to make me a happy customer. I will recommend them to my friends as a place with great prices, slightly pushy but maneagable salespeople, and great customer service....\r one more thing, if you need for your ring to be certified, let them know. not everything they sell is certified so you just have to know what you are getting. Pros: Good place to shop if you like to make deals with salesmen (aka you like buying a new car) Cons: the person who resized the ring destroyed the integrity--had the exchange the ring but they were very helpful more
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