Please do not be fooled by all of the positive reviews, as I truly believe they write most of them for themselves. I am always hesitant to try a new salon, but I did so because all of the praise they received - specifically on this website. My stylist was Laura. To start, she was late. From the first interaction I had with her, my gut reaction was to just run out and apologize for the inconvenience - but I didn't - huge mistake. The entire experience was annoying and lasted way too long. She kept telling me she was taking her time to do it right, but I felt she was just moving slow and talking too much to the other employees. There was more than one time where she dropped hair bleach on the floor and I had to move my legs so it wouldn't land on my pants. She didn't listen to my wishes about coloring my hair and it turned out exactly as I expected - dull and way too dark. She also didn't pay attention to the density of my hair and my cut request. She used thinning shears, which I hate, and I didn't notice until it was too late. My hair is thin enough without making it more so! There is really nothing they could do to fix it, except replace my missing hair. And besides, I don?t want to sit through that mess again. On a side note, they refer to citysearch way too much in the salon? There was a shady conversation I overheard that lead me to believe they write their own reviews. That is only my opinion?
Cons: Parking, Chatter amongst employees, Didn't listen to my requests
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