I was very disappointed with my experience. I will never go back and I will tell everyone NOT to go there. I was to get a STYLE for my sister's wedding. I unfortunately was running late due to construction and wrong directions. I called my sister and asked if they would shill have time to do the STYLE if not would find some place else. They said they had the time. So I got there and when the stylist sidney asked what I wanted I said what ever she could get done. I was to get a STYLE at $25.00 and instead she did and updo which cost me $50.00. I had no time to argue at that time and figured I could call and complain later as my sister was getting married in a few hours. I left not satisfied with what it looked like. I got to the site where my sister was getting married and after 15 minutes my hair fell out on top of not getting what I wanted. So I spent and 1 1/2hours redoing my hair. I called and spoke with the manager patty and asked for a refund or credit of some sort and was told that she had to ask the boss. I didn't get a call back after a week so I called again. she still hadn't talked with the boss and then a few days later finally called and told me they don't do any refunds for updo's. Patty said she would talk to the stylist sidney to see if she would give me some sort of refund and...to my surprise I haven't heard back in 3 weeks it is now 9/30/08. Go figure - I wish I would've read some of these other comments before I went there. But too late now but I will try to warn as many people as I can at the rude, unpleasant, crabby, selfish salon and staff at Starr Sister's in Eau Claire. Please forward to friends and family so they don't get screwed.
Cons: won't refund money if you are unsatisfied or credit you
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