I went in for a haircut. $45 plus a $10 tip and 2 weeks later, I called to explain that my hair didn't seem to be cut even and was flipping in all different directions. Even when I tried to style it, it didn't cooperate and looked as if I hadn't even tried to do anything with it. To put it simply, I asked if they could fix it. They said it had been too long since I had been seen and wanted to recharge me. In my opinion, if a business is going to charge $45 for a simple haircut the customer should be completely satisfied!!! I'm a busy mom of 2 toddlers. Plus I wanted to make sure that it wasn't just me being picky and that I gave myself enough time to figure out my new hair-due. I think it's ridiculous they wanted to recharge me and as a result they've lost my business! Beware of their initial kindness and any claims in customer satisfaction. Because apparently It comes with a high price!!!
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