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The customer called us looking to get the man?s name and our customer service representative told him she would look into the situation and get back to him. The following day the customer called back again claiming that his car was now missing. When the customer service representative asked if he had contacted the police, he responded that he had not contacted the police because he was waiting for us to get information about the temp worker. She asked him, ?Why wouldn?t you call the police, when your car is missing.? The whole situation is very strange and we are not responsible for anything that may have happened when the customer let someone into his home unsupervised. We cannot even be sure this was the same person who helped our mover unload the items. \r
Once the move is completed and all the paperwork is signed the moving company is no longer responsible. During all phases of the move nothing was missing or damaged. Every thing was done professionally and the delivery was completed on time, for less money than the customer had expected to pay. \r
For the customer to say that he received poor service from Jordan River Moving & Storage is not only rude, it is simply untrue. I urge any potential customer reading this complaint to look at all of the wonderful reviews there are about our company. We would also be more than happy to provide anyone with referrals from other customers who were very happy with the service they received from our company. We would also like to make it clear that the ?facts? this customer provided about our company are completely false and untrue.\r
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