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So Far.. sort of good... - Review by citysearch c | Sun River Village Apartments

Sun River Village Apartments

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So Far.. sort of good... 9/23/2008

I moved into Sun River village about 5 Months ago. I like the area... close to most stores... nice property... well kept... price is fair... I have had only one issue, which 5 months plus has yet to be resolved. All of the appliances are dated as being made in 1986... The dishwasher soap dispenser is broken... So I have been running it twice for each load twice. After 3 months I stopped by the leasing office to remind them of the issue... They apologized and said it would be taken care of as soon as possible. Nothing took place to correct it. Now another problem developed, it started leaking water. Again, now at 4 months... I dropped in again to see if there was an estimated time of when I could expect it to be fixed... they apologized again and said it would be taken care of. The next day, for lack of anything better to do... I looked on line and spoke with a customer service representative with Hotpoint, the manufacturer of the dishwasher. He said that the part would be $8.95 plus an additional fee for shipping. He stated I could have it in 7 to 10 business days. The next day, I was home from work, when 4 guys came to fix it. They came with a caulk gun and a screw driver. After 30 minutes one of the one guy caulking the leak... the three other guys left. Then one of the maintaince said ""I will have to see if we can get the part to fix the soap dispenser. Normally we just have to tighten a screw to get it back together, but I don't know if they still make the part"". I showed him the website with the part that I was told would need to be ordered... he said something in a huff, turned around and slammed the door as he walked out... I have yet to get a fixed dishwasher or even and ballpark estimate on when it will be fixed. So there are some opportunities for better social skills. I will call tomorrow and see if call #4 and 5 months plus can get my glasses clearer than the story. You might ask why don't I order the part and fix it myself, they can take my deposit. Pros: Close to stores and the page extension. Cons: Appliances from the 80's, get your grandparents old twist and turn model for the microwave! more
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