I have been to the wedding shoppe about four times in the past two months. I have had nothing but terrible service. While trying to find a bridal dress, the consultants rush you and try to make you decide on which dress you want on your first appointment. I mean, what bride-to-be can look through a great number of dresses in one hour and decide that day which one they want. I had a difficult time actually focusing because I felt so rushed. Also, I feel like the consultants and workers there just act like your in the way (EVEN IF YOU HAVE SCHEDULED AN APPOINTMENT)! I understand that the Wedding Shoppe is going to be busy on a Saturday. However, either schedule more workers, or do not load up on so many appointments when there are only two workers. While trying on bridesmaid dresses today, there were about thirty girls in the bridesmaid department and I saw two workers. It took us at least 30 minutes to get our measurements and check-out. RIDICULOUS! Also, when my mom took a day off of work to look at dresses with me, and I scheduled an appointment, the girl forgot to put me down in the book. Because of this, they had to squeeze us in, and they were rude and rushed us to get done because of their mistake. This morning, I also had an appointment to have the initial try on for my wedding dress, and they forgot to put this in the book. The lady told me that because of their mistake, I would have to find another day to try on my dress for my initial fitting. The Wedding Shoppe has beautiful dresses but horrible customer service. The only reason they are able to get away with it is because of their location.
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