I was just speaking with a coworker who has been having tv troubles. Circuit city continues to use this company for repair and their service is absolutely terrible. I had masters touch take my tv for repair last year and they held it for over three months. Every time I would call not one single person could give me an update on my tv. I asked to speak to the owner or manager or anyone that could help me inorder to get some kind of status and they would simply take my number and neglect to call me back. I had to call circuit city service and after they made several calls finally they agreed to bring my tv back. They said it had been repaired but when it was returned the problem was still obviously there. It had not even been masked. This company is the worst repair place I have ever dealt with and if you want to listen to their family chalking them up as an outstanding company than do so but if you want your tv repaired go somewhere else. Save yourself the headache. I still cannot believe people would write to defend them. I have talked to several people with the same experiences.
Cons: Does not communicate and poor service.
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