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Dirty and horrible customer service - Review by citysearch c | Economy Inn

Economy Inn

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Dirty and horrible customer service 8/7/2008

This motel must be avoided at all costs! It has stains on the carpets, furniture and bedding. Screws are coming out of the door frames making this place unsafe, and the rooms smell like . . . I actually can identify the smell, other than not pleasant. But the worst part is the customer service. The managers are rude and unprofessional. We had to leave early, but they refused to give us a full refund for the nights we would not be staying there. Their way of solving the conflict was to call the police eventhough we were not threatening in any way! The officer told us in private when he found he was not needed, that the managers who called wasted his time and he was obviously unimpressed he was called. People, this place is a MUST avoid. For the price we can do MUCH better across the street!! Pros: Not enough to outweigh the cons Cons: dirty, smelly, bad customer service more
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