My friend and I came to get a drink here last week and and the staff was was incredibly and unapologetically rude. I'm always very nice (having worked as a waitress) and respectful to whatever person I am talking with. BUT these women didn't seem to think they needed to be anything of the sort back. I'm not asking for kisses and big fake smiles, simple neutrality would have been fine. It was the GIANT chip on their shoulders that bothered me. Immediately upon walking in there we were greeted by a woman in a red t-shirt with her hands on her hips and a total attitude. She brusquely told us that the tables were for food only. We were standing next to the tables, not sitting down and we told her we were just getting some drinks while waiting for a group of friends. She says: ""What kind of ""GROUP"" (here she proceeds to use finger quotes in a COMPLETELY patronizing way) are you talking about?"" We explained to her that the group was not coming into the restaurant, we were meeting them outside after our drink. We walk up to the bar and the woman behind it was also totally unfriendly and took forever to come ask us what we wanted even though it was not busy and she clearly saw us there. It was the same 'you're bothering me by coming in here and wasting our time' attitude. I felt like I'd just barged into some random person''s house without knocking! To make matters worse it was $17 for 2 drinks. The price isn't the big issue it was the price compounded with the rudeness.Honestly I don't know if the owner /manager is just never there to see this or maybe he/she just doesn't care and they get enough business as is. All I know is that when you start getting that bitter and rude to customers It's time to get a job behind the scenes somewhere, NOT WORKING WITH PEOPLE!\r
I'm not a picky person at all. I don't expect lightning service, not even an immaculate place or wonderful food---just respect...and that's something you CERTAINLY won't get at Chez Jay.
more