This store is without a doubt the worst store of any kind let alone music store. Bad customer service, poor product knowledge, and they are absolutely the most unfriendly people around. How they are still in business is a HUGE mystery to me. I've spent hundreds of dollars there thinking that it would get better, and that I could build a rapport with them....no way. I encourage anyone looking for anything to do with music, do not shop there. Or do, and you will quickly see why myself as well as everyone else who's shopped there will never go back. I would just rather make my own guitar picks and drum sticks.
Cons: They act like everyone who walks in the door is going to steal stuff. They treat you like a criminal not a customer. There is never music playing..they are unfriendly, they are not knowledgeable.
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