We are extremely appalled with the unprofessional customer service we have experienced with this company not just once, but on numerous occasions. We have used this company several times before and not only was the response slow, but rude in the same sense. We have spent a lot of money with these people in the past couple of months and its quite obvious that they do not care to keep customers. We had asked them to tow our car from one shop to another about a week ago. We just found out today that the car is STILL sitting there in the same spot....needless to say we were infuriated! A piece of our livelihood that gets us to and from work has not been worked on all this time due to the negligence of this company to communicate to us that they could not find Dr. Honda because they have moved! Maybe you people should invest in a GPS Navigator...or maybe you cant afford one because your too busy ticking off customers to make any money. When we called to find out why it had not been towed, they simply stated ""We tried calling you several times"" Well.....thats a bunch of lies because that number would have shown up on a cell phone caller ID! He then goes on to state ""We'll I'm not going to tow it, you'll need to find someone else."" Well guess what, we sure did find someone else and with much better customer service! I will never spend any more of my money on these people. So with all that said, I highly recommend that you go else where for your towing needs! I wish I had the option of putting no star at all because this company is not worth even the one!
Cons: poor customer service, slow, no communication with the customer
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