I have had nothing but bad service from this establishment. The worst experience has to be regarding my mom's mother of the bride dress. The sales lady said she should order a certain size based on the measurements the lady took, but my mom questioned it because it seemed too big in the bust. The lady insisted she order that size claiming that based on her lower body measurements she needed that size. She assured her that she was so experienced in helping mothers of the bride. So, her dress just came in and it's WAY too big...everywhere...even in the hips and waist, which is where it was supposed to fit perfectly. She doesn't even need to unzip it to put it on. It's got a ton of beading on the bodice and can't be altered. Now my wedding is a month away, no time/money to reorder. It's really sad to go from seeing your mother so excited and looking forward to wearing a gorgeous dress, to hearing her sobbing over it.
Cons: Service, Policies, Staff, Location
more