Disclaimer: I haven't rented from this company, so perhaps once you're renting from them, then all is good. However I did want to register my experience somewhere. I'm helping a friend who's currently out of state but looking for an apt in the area. Responded to the Management Group ad and asked to see the place. They said no problem, call the current tenant. However the tenant had moved out of the area and even though she was ok to have them show the place, they could not because the property mgr didn't have time before their 14 day (?) cleaning/turnover time frame. Several phone calls later we realized that due to their clunky transitional system, the apt could not be viewed until the move in date. When asked about the wait I was told that ""there is a good chance someone will rent this sight unseen and we've had lots of calls and will have no problem renting the property"". No interest whatsoever in accommodating a showing to an interested party in a more timely manner.
Pros: They own some nice rentals and are skilled at making top dollar for client and themselves
Cons: Boasting of 'market share' is unsavory, non-refundable fees are above market average
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