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Customer focused all the way. - Review by citysearch c | European Import Specialists

European Import Specialists

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Customer focused all the way. 8/31/2008

I called European Import Specialists after they had closed (unbeknownst to me). I didn?t bother leaving a message but 5 minutes later Kellie called me back to see how she could help me. Heck, the last garage I used wouldn?t return my calls when the brakes from the brake job they just performed started squealing. European?s focus on customer service was what sold me. Their truthfulness in laying out all of the options and separating what work was needed immediately and what could wait until later convinced me that they had my best interests at heart. Kellie seemed honestly sensitive to how much work I could fit in my budget. My first visit to them will not be my last; unlike the other joker I dealt with who may have initially got my money, but ultimately lost me as a customer. more
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