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Rude unfriendly bad info - Review by citysearch c | Panther Creek Pet Clinic

Panther Creek Pet Clinic

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Rude unfriendly bad info 8/11/2008

I had a very bad experience at The Panther Creek vet. When I arrived with my dog Oxford I was maybe 10 mins. early instead of welcoming me I was told your early. Yeah I know we can just sit and wait till you are ready for us. But they went on and showed us to a room which was just fine my little dog barked a couple of times and was told we will have none of that very rudely. I apoligised for the two small barks and calmed Oxford down and then I was given completly different info than what I was told when I made my appointment. Originaly when I called I ask what Oxford needed to be update. They gave me a list of things he needed and a price of $170.00 I told them I was on a budget and did he really need everything right now the girl told me that all he really needed right now were a couple of things that would cost $107.00 so I made the appt. The very rude and unfriendly woman that was taken care of us said no I was wrong Oxford needed the full $170.00 to be up to date. I explained to her that this was not what I was told on the phone but she just ignored me and again repeated this is what your dog needs to be up to date. I do not mind getting my dog what he needs but no apology or explanation was just a little to much. My boyfriend takes his dog to best friends where I have gone with him several times and everyone was friendly and nice I guess Oxford will be going there also. Pros: none Cons: unfriendly staff more
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