Took a friend out to dinner for their birthday- the dish served was bland and dry. Brought this to the manager, Carmine's, attention only to be told that "he appreciated the information and would pass this to the chef". We were charged full price ($29.95) for a mediocre meal- mentioned this to our server who returned with apologies and $3 off of our total bill which was over $100. Found the Manager who then complained that he was only authorized to go up to that amount. Silly. Short sighted executive management and mediocre cooking. Ciao!
Pros: no waiting for a table
Cons: I know why there's no waiting for a table...
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