I walked in for a simple brow wax and was immediately taken back to the spa by the receptionist who said Galina could do it. Galina curtly remarked that she was on break so a girl named Stephanie offered to do the wax and went to get her tools. When Stephanie returned, ready, Galina got up shouting my name and for me to follow her. This left Stephanie standing there uncomfortably as the sale was now Galina's who was all of a sudden off her break. The brow wax was fine other than now I'm missing almost my entire left eyebrow. When I checked out the receptionists commented to me that they really hate it when Galina acts like that and they felt bad for Stephanie. Is this Gossip Girls? It was awkward, uncomfortable, and unprofessional, but next time I'll ask for Stephanie - she was the only decent one in this entire fiasco.
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