I took my car into the Ray and I - 10 location because it was starting to overheat. I figured it was a bad radiator. It was a leaky radiator and I had them replace it. It ended up costing $550. Exactly one week later my car started to overheat again. Even more so then when I first had to take it in. So I bring it in and they tell me that I blew a head gasket in my engine! But they couldn't tell me why! Obviously it was because my car overheated, but it seemed a mystery to them why it even overheated in the first place! They said it was gonna cost at least $1300 to fix. They either didn't install my radiator correctly or completely missed some other aspect of my overheating problem. Either way -- HORRIBLE JOB!!! So now I don't even have a car to drive. And so the $500 I put in for a new radiator just went down the drain, because these guys didn't do what they were paid to do, and fix my overheating problem. The guy ""generously"" offered to take apart my engine if I wanted to do that. As if I would ever trust these guys with anything in my car. STAY AWAY!!! I cannot stress that enough. I wish someone had let me know about how SHADY these guys are and how INCOMPETENT they seem to be. Don't even bring in a flat tire for these guys to fix because you'll be back a week later needing to replace an axle! STAY AWAY!!!! 07-07-08
Pros: Customer service guy was ok
Cons: Everything else that cost money!
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