We were forced to use this company because of our home warranty. They came out and instead replacing a mere seal that needed to be replaced, they convinced us that we needed to replace our Expensive Whole Kitchen Sink Faucet. Because of leaking we had to agree and they gave us a a choice of buying a WHOLE NEW EXPENSIVE FAUCET like we had, or go with a cheaper one. That was the ONLY way they would fix it was by replacing the WHOLE thing which I have been told since that did NOT need to be done.\r
We did not have the money to buy the NEW EXPENSIVE ONE like the one we had nor did they have the Antique looking style that we had. We ended up with the cheapest looking and feeling kitchen sink faucet ever. After the job was done we requested to have our other fucet back since WE KNEW it could possibly be worth money or maybe if we could find someone else to fix it we could re-use it because I LIKED IT.\r
They informed us that they disposed of it. Which I KNOW is a LIE because another plumbing told me that a lot of companies take old peices of equipment from jobs and re-sale them to other clients.\r
Not to mention the way the main owner acted when he came out here the first time, it was like it was a HUGE inconviennce for him to even be here. HIS ATTITUDE SUCKED!\r
After about a month or two this new cheap faucet would not turn off, it keep leaking and also every time we tried to tuen it off the handles would mover further and further back as we tried to make it stop going and wasting or water.\r
We called the insurance company and they made us talk back to Middle Tn Plumbing. The man came back out and he was the rudest man I had ever seen, he suggested that we broke the faucet on purpose.\r
Once again HIS ATTITUDE SUCKED in OUR HOME. As of now the faucet handles keep moving back just with normal use and at this point we do not want them back in our home, But we may have no choice.
Cons: HORRIBLE ATTITUDE, BAD SERVICE, WILL RIP YOU OFF
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