Worst. Experience. Ever. Today was my first and last visit to the Lovett Dental office on Kirby Drive in Rice Village. I don't have enough space to write how disgusted I was with the lack of professionalism, staff rudeness, and flippant and insulting attitude I experienced. Not to mention their cancelling my very first appointment, and making me wait for over an hour and a half past my scheduled appointment time until I finally left in disgust. The clincher was when one of the desk staff had the nerve to imply that I should be OK settling for their poor service because ""your prior dentist didn't accept your insurance plan, now did he?"" Amazing. I will write the dentist (who I did not see, Lovett corporate, and my insurance carrier to name a few. First I need to cool down a bit more and remind myself that I'm in Houston and not a 3rd-world country...
Pros: nice office, though 2 TVs competed
Cons: totally rude and unprofessional desk staff
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