This is a bad situation on a Friday night. Last Friday, I'm thinking...after dinner cocktails with the girls at a swank bar, a little people watching and then on to something else. Can you say, UTTER CHAOS!!! Now, I do the Whiskey -Times Square, The W-Chicago Lakeshore, The W-Westwood and have NEVER experienced such a poor experience with this chain hotel bar entity. From the time I valeted, my group and I were treated as if I we were being done some favor by the ability to enter the Lobby. The scene was a hectic mix of prenentious people who were trying too hard and maybe a little under exposed. In our attempt to check out the Whiskey Park Lounge, which I've peeked in on one of my prior dinners at Spice Market, we were grilled by ""3"" men on whether we had reservations and denied access. Reservations to order drinks from one of the hotel bars??? A hotel company that I've spent thousands of dollars with??? Not to mention that this exlusive bar/lounge is literally two rooms with a cute bar. My idea of an upscale hotel-bar experience which is what they believe they offer WAS JUST NOT THIS!!! Hopefully the hype of this new location will tamper down, because there is no way to deliver quality when everyone in the service and wait staff are more concerned with being more ""fabulous"" than their patrons. I'll do the Spice Market, however, the mess around the restaurant is a major turn off when you're accustomed to paying for good treatment.
Pros: Spice Market
Cons: High end brand with poor service
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