My entire family stopped at The Hub Cafe for the 24th of July 2008. We had a large group and they sat us and then we waited and waited and waited. I got up and got everyone water. There wasn?t any background music and we could easily hear the other table?s conversations. The food was cold and bland. Our waitress was helping all the other tables and just left ours. It was obvious that they were understaffed. Our group consisted of 4 checks (4 couples). When we got our bills a gratuity had already been added to all our bills. I went to the cashier lady and told her that I did not get that much service to pay that gratuity. She got very upset and defensive and told me about how busy they are. I told her that I understood that they were understaffed but that I shouldn't have to pay for service that I didn't get because they are understaffed. The lady said some very rude things to my mother in law and me and called us jerks and told us to leave.
Pros: Nothing
Cons: Everything!
more