The wonderful people at Addison miraculously turn the unfortunate experience of an accident into the most pleasant experience you can imagine. I've used their services 3 times in 3 years and each visit was better than the one before. Customer service is second to none from the initial phone call to picking up your repaired vehicle, which, in my case was in better condition after the repair than before the damage was done. I feel like each job was custom tailored specifically to my needs. With a busy schedule it's not easy to coordinate unforseen incedents in the middle of the week, but Addison really does do everything in their power to help the client. After dropping my vehicle off, Jim Addison personally drove me from the shop, across town to my office.
Pros: Great customer service, superior work, convenience
Cons: absolutely none
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