I recently adopted a rescue puppy and as soon as I brought him home I contacted several places that care for puppies and walk/exercise dogs. Urban Out Sitters got back to me the same day and set up a meeting immediately. We went over and for them to meet my puppy and seemed to be genuinely interested in the what his needs were going to be as he grew. Of course, we went through the standard forms and dollars and cents stuff too, but he spent more time asking me questions that would help his team best care for my new puppy. He explained how they were able to tailor their service to my puppy's changing needs as he grew and with my preferences as his 'Daddy'. I have had a couple of negative situations where things haven't worked out to my satisfaction or a mistake has been made. I addressed it directly and it was always handled quickly and professionally. There is no run-around with these folks. Most of all, my puppy gets to see the same person consistently and has developed a positive rapport with him. I do not trust easily - especially when it comes to my precious puppy. I do not hesitate to recommend Urban Out Sitters to anyone I talk to. In fact, I have already referred one person! Simply put...I love 'em! I love 'em! I love 'em!
Pros: Trustworthy, Responsive, Caring, Professional
Cons: Very Busy - Hard to Get Scheduled In Sometimes
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