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Horrible customer service by phone... rude! - Review by citysearch c | U-Haul Co

U-Haul Co

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Horrible customer service by phone... rude! 6/1/2008

pkgoo Provided by Partner
They would not take a reservation order for a truck and he was very rude on the phone. They do first in, first out on your move date, so you're trusting blind luck that you will get a truck. I will never do business with this UHaul location. I called another UHaul at 1-805-658-4137, which is on the same street, and they had no problems taking a phone reservation. In fact, I called Goleta Movers and they will take care of the total move, with movers and truck, for $230, so I went with them instead. Cons: Rude and lacks ability to satisfy customer requirements. more
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