I have been taking my Prius, Montero and Sienna to Nippon for years. I remember when I was having trouble with my remote electronic key with my Prius and took it into the dealer. I asked them if there was a button I accidently pressed to disable my keyless entry. They wanted to charge me $149 just to diagnosis the problem. I went to Nippon without telling them the story. Howard immediately showed me the button under the dash board I must have accidently pressed that disabled the keyless entry. At the dealer it seems like I never speak to a mechanic but rather a representative who looks to make as much money as possible. Nippon actually looks at my car, explains the problem and tells me what needs to be done now and what can be done later. They always explain to me the cheaper alternative and the pros and cons of each option if one exist. I highly recommend.
Pros: Honest and reliable
Cons: A little far from where I live but worth the travel
more