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Customer Service is a HUGE problem - Review by citysearch c | VCA Old Marple Animal Hospital

VCA Old Marple Animal Hospital

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Customer Service is a HUGE problem 6/4/2008

If you have a pet that you love, the docters can be a great advantage. Yet you can not get that far with this facility. There are too many women at front that do not care. "A dime a dozen" attitude. Get though the weight of your dog and you are on your own. There is a great docter if you can get through the front attitude, her name is Nigermeyer. She is the most educated and understanding. If you can get past the front, She is the woman for the dogs, cats, and wild ones. She understands customer service.\r I can not let myself be let alone on the fact that I just called and the "professionals" hung up on me. They hung up on me because I asked who would be my docter. Be very attentive at the front desk. It is your life, your money, your dog. more
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