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Service stinks! Got the run around on several things . . - Review by citysearch c | Autopark Chrysler Jeep

Autopark Chrysler Jeep

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Service stinks! Got the run around on several things . . 6/24/2008

I agree with the other reviews. I have had a terrible time with the service department. I bought a used car from leith, along with a dealership warranty. I asked before I bought the warranty if they could work on my car there and they replied yes. Within the first week of having my new car, I encountered a problem with the coolant reserve. I called the dealership and told them what was up, and the service department said they couldn't work on my car there! Why in the world did I buy a warranty there if they couldn't honor it in the first place! I have now found out my car was in a wreck before I purchased it. I checked the carfax before buying the vehicle and found no record of a wreck. I also asked the salesman before buying the vehicle if it had been in an accident. He assured me, that it had not been in a wreck. I have since spoken to Leith and they have admitted that it was in a wreck before I purchased the car!! This is terrible customer service! I feel like I got the run around with the warranty and their honesty! I will never, ever buy from Leith again. Pros: free popcorn in the lobby, the best thing about the whole place Cons: I think you know the answer to that by now more
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