We were trying to get our TV fixed a few weeks ago. We paid the service fee and the labor fee then they realized they had to order the light bulb. So, they decided to send it to us via FedEx. For some reason FedEx lost our package.... then when we called them back they said it was up to us and Fedex now...it has nothing to do with them anymore!!!!!! they won't even send us another TV light bulb or refound!!!! it's ridculous! I would never EVER use their service again and please do NOT hire them to do anything anymore.. We still don't know what to do with this whole thing. BAD.
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