I had my son in NYS for three season of football. In that time, I encountered rude staff over and over again, they messed up our uniforms each time and there was no communication when a game was rained out or moved to a different field. In order to pick up uniforms, you have to stand outside of their offices in a line that wraps around their building - I stood there for over an hour every time. \r
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I did try to give them the benefit of the doubt, after all they deal with tons of families and kids so things must get hectic. But after three seasons of the same horrbble service, I will never put my son in NYS again. They are unprofessional and their staff is extremely rude.
Cons: Customer Service, Communication
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