I was there recently and saw Niki. The haircut turned out okay, but there's a way to say certain things without being rude, and Niki definitely doesn't know how to do that. Telling customers like me over and over how thin my hair is, and just an overall unfriendly attitude just isn't right. If there's something inherently negative about someone's hair that you need to mention, you can always put a positive spin on it, this is essential for ANYONE in the service industry. No one should ever be degrading customers, people go to a salon to feel better about themselves, not to be put down.
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