I am very happy with their service. Their tech Luis was great! Very knowledgeable, capable and respectful.\r
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He did a great job! The customer satisfaction guarantee is real: When I needed them to come back\r
for a special anti-allergy pass, they did so immediately without delay or charge... \r
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Their owner Ken particularly was professional. He was very reassuring at all times. When they came over first time, I had concerns as to whether they had the requisite Allergy relief products with them.\r
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He went over the details on the phone, explaining me in great details about their process, how they use a combination of enzymes and sanitizers to achieve the goal.\r
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Amazing service, best carpet cleaners I have used so far. They deserve every bit of the Best Carpet Cleaners award on citysearch.\r
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This is my first time use of Citysearch, and I am glad I came across this website rather that use the phone books / coupons that I have been using in the past. All Bait and Switch guys.\r
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With Sparkling, I let them know, I was willing to consider additional changes in price, once they look at it. But to my amazement, their tech Luis stuck to the original price. \r
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Real glad I found Sparkling Carpets, and even happier to have found Citysearch. I will be sure to use this site much more now.
Pros: honest & efficient
Cons: None!!
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