I went to Tompkins Dental to get dentures. I waited 1 1/2 weeks to get the first set after my teeth were pulled, reasonable length of time I believed and arranged for time off work. When they gave me the dentures I was horrified. The teeth were so large and BUCKTOOTHED, I couldn't even close my lips over them and all the edges cut my mouth, tongue to bleeding. They offered to do another set. I waited another MONTH, wearing a surgical mask every day to work (I work in a professional setting and could not appear toothless). After a full month of delays I was presented with another set of dentures that were also completely horrible. I went to Aspen Dental and within 3 days received beautiful, comfortable dentures. Tompkins did refund $999 to my insurance company, but with much rudeness and attitude. I could say more but only have space for a quick summary. Dr. Singh seemed nice and much of the staff seemed nice (prior to requesting a refund), which I guess is why I gave Tompkins a second chance, but I can get nice from family and friends; in a dental service I need competence.
Pros: appointment scheduling
Cons: no concern for level of pain, completely incompetent denture work, doesn't listen to concerns
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