Use another service. They told me they'd be here in 15-30 minutes. I called after 30 minutes and they said ""3 minutes, the driver is two blocks away"", 10 minutes later they said ""5 minutes til he's there"". A driver that I could barely understand called again for my address, but still nothing. They kept telling me ""4 minutes away"" when I'd call back. Finally a car shows up but it's too late, I've missed my flight.
Cons: bad management, no accountability, bad drivers
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