This review message is for the public as follows:My name is Bob Sanders owner and operator of Action Moving (SEATTLE).I would like a chance to explain the mis information in all of these reviews I believe a few of these reviews are based on 3 other companys with the same name Action Moving.We are the original and only seattle based Action Moving Company in seattle since 1993.Their is another Action Moving based out of spokane Wa. And Action Moving based out of Vancouver Wa.Also Action couriers based out of Sea-tac Wa.We are not affiliated with any of those 3 Action movers which some of these reviews are most likeley about.The first review (digitex) I know nothing about,and I have never called a customer and cancelled at the last minute.And we have never rescheduled a move,unless the customer requested it.The 2nd review (ashleywat) is misleading,that day we sent 2 movers and not 3 as described.She told me their were only a few stairs for the piano to go up,and when we got there it turned out to be14 steep stairs up,we do not move pianos up more then 4 stairs,as that is our policy.They were less then truthful on the information givin to me.I told them they needed to hire piano movers for that type of piano move for the liability factor.The 3rd review (hollyname)is also misleading information.When we arrived and it came time to move the piano they told me only a few stairs and it turned out to be 21 stairs up for the piano not 2-3 stairs as told to me She then explained they were from out of town and didnt really know how many stairs until they got tto their nw place.The 4th review (pederick) we gave this customer 1.25 hours refund off the bill $106.25 to satisfy her compalint about travel time.and for her damaged desk it is made of particle board which we do not insure,as does any one in the moving industry.She was never overcharged ,she was actually undercharged.The 5th review (ustcboulder)i know nothing about at all. 6th review (slanche) we do not take $ up front
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